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Our Response to COVID-19

It is with great sadness that Couples Resorts announces the temporary closure of all 4 Couples Resorts, effective March 28th – April 30th 2020 due to COVID-19 (Corona Virus). The Issa family and Couples Executive Team have carefully made this determination based on the various travel restrictions in effect in addition to considerations regarding our staff's health at this time. We will continue to monitor and update you accordingly. Our hearts and thoughts go out to everyone affected by this pandemic and we appreciate those on the frontline working to contain the virus.

Guests:
We ask that current in-house guests try and coordinate their travel plans to get home safely before the above mentioned date. For those with reservations between now – April 30th 2020, please contact your travel professional or our reservations center at 0207 749 9285 or sales@couplesresorts.co.uk to revise your travel plans without penalty. For those with reservations May 1st – onward, we will provide an update by April 24th 2020.

Travel Partners:
Please email us for any related enquiries.

Throughout this unprecedented time, we encourage everyone to follow health protocols in preventing the spread of COVID19 as the world's safety is the highest priority. Couples Resorts thanks you for your continued support and looks forward to a timely recovery together.

Sincere Regards,
Lee Issa
Chairman


Due to an increasingly large call volume, we recommend contacting us by e-mail (sales@couplesresorts.co.uk) with any questions or queries you may have. Our reservations team will tend to each request in the order received.