If you’ve already joined "Romance Rewards," congratulations! You can begin enjoying many of the perks and privileges of our popular frequent stay program beginning on your very first visit. Upon your loyal return to any Couples resort, you will be pampered with Members-Only VIP gifts and exclusive benefits based on the five Romance Rewards levels outlined below.
Terms & Conditions:
***Only Romance Rewards members who have an active account upon arrival at the resort are eligible. As it may take several days for new Romance Rewards member account to be activated, we reccommend signing up a week prior to arrival. In Negril, Trading Places is available between Couples Swept Away and Couples Negril only. In Ocho Rios, Trading Places is extended between Couples Sans Souci and Couples Tower Isle only. Guests must sign up for Trading Places at Guest Relations 24 hours in advance. Space is limited. Complimentary transfers from the resort of booking to the nearby resort will depart at 9:45 am and will depart from the nearby resort back to the guest's resort at 4:00 pm. Should a guest decide to leave the nearby resort prior to 4:00 pm, transfer costs will be at the guest's expense. If a guest misses the 4:00 pm transfer, the nearby resort reserves the right to charge the current day pass rate. Activities at the nearby resort which require reservations such as excursions and scuba are not part of the day pass privilege. Spa facilities may be utilized subject to availability; however no coupons or credits from the guest's resort may be used at the nearby resort.
Nights stayed are cumulative. No benefits are earned or redeemed on complimentary stays or Industry Discounted Rates. Nights expire 4 years after being posted to your account. One Romance Rewards account per couple. Paid three night minimum stay required to receive benefits. To receive credit for your stay, provide your Romance Rewards number online, at Front Desk upon check-in or prior to check-out. Your account will credited, 30 days after check-out. Duplicate registrations will be cancelled. It is guest responsibility to verify accuracy of their account. You have up to 12 months from the travel date to contact us and request an update. If the balance of nights on your account is incorrect, please contact us.
*A resort credit may be applied to room category upgrades upon arrival (subject to availability), spa and salon services, private dinners, photos and photo packages from resort photographers, telephone charges dialed from room, general manager's special wine list, night snorkeling, gift shop or romance packages. Resort Credit is non-transferable, non-redeemable and expires at check-out.
ROMANCE REWARDS MEMBERS must pre-check in online to select your special gift preferences in advance of your arrival.
- You must pre-check in at least 3 days in advance of your arrival date.
- Your gift will be delivered to you within 24 hours of your check-in at the resort.
Please note that failure to pre check-in may result in a further delay or forfeiture of benefits.