Staff Spotlight: Pierre Battaglia, General Manager at Couples Sans Souci

At the helm of Couples Sans Souci is Pierre Battaglia, a seasoned professional whose passion for hospitality and dedication to excellence have contributed to making the resort the haven it is today. In this interview, Pierre shares insights into his role, favourite moments, and unique aspects of Couples Sans Souci.

About Pierre and His Journey

Pierre’s journey with Couples Resorts spans decades. "I started as an Executive Chef at Couples Tower Isle from 1987 to 1993. After some time away, I returned in 2005, and I’ve been with the Couples family ever since—26 years in total."

For Pierre, the magic of Couples Resorts lies in its philosophy. "Couples Resorts isn’t just a workplace; it’s a family. The company values its employees, offering security, benefits, and the opportunity to contribute ideas. It’s rare to find such a supportive environment in the hospitality industry."

What Makes Couples Sans Souci Special

Pierre describes the atmosphere at Couples Sans Souci as warm and inclusive. "The culture here is built on close relationships between owners, managers, and staff. Everyone works together to create a supportive and positive environment, which reflects in how we treat our guests."

When it comes to delivering unforgettable guest experiences, Pierre believes authenticity is key. "Couples Sans Souci offers a uniquely Jamaican experience. From local amenities to our cultural touches, guests feel like they’ve discovered a hidden gem. It’s not just a vacation; it’s a journey into Jamaica’s heart and soul."

Memorable Moments

Over the years, Pierre has witnessed countless special moments. "We host around 150 weddings annually, and each one is a highlight. Seeing couples start their journey together here is incredibly touching."

One memorable occasion stands out. "A guest asked us to set up a private area for a proposal. It was such a heartfelt moment, and being part of it was a privilege. Creating these memories is what makes this job so rewarding."

Highlights of Sans Souci

Guests at Couples Sans Souci rave about the resort’s amenities, particularly the exclusive spa and the au naturel facility, Pierre explains, "These features offer a unique opportunity for relaxation and privacy. They’re part of what makes Sans Souci so special."

For those seeking a deeper connection to Jamaican culture, Pierre recommends diving into the resort’s local offerings. "Our chefs create authentic Jamaican dishes, and our entertainment team hosts classes in pottery, painting, and local dialect. These experiences allow guests to truly immerse themselves in our culture."

A Vision for the Future

Pierre is passionate about the future of Couples Sans Souci. "My role is to bring my years of experience and commitment to the resort, ensuring we continue to innovate and exceed guest expectations."

When asked what he hopes guests take away from their stay, Pierre’s answer is heartfelt. "I want every couple to leave with memories they’ll cherish forever. The fact that so many of our guests return time and time again is a testament to the unforgettable experiences we create."

As Pierre puts it, “Couples Sans Souci is all about total relaxation.” With its name meaning "without worries," the resort lives up to its promise of delivering a no-worry vacation that guests will never forget.